What are Business Orchestration and Automation Technologies (BOAT)?
Business Orchestration and Automation Technologies (BOAT), represents the most recent innovation in the field of automation and is emerging as the solution that will lead this market in the coming years. This type of software platform integrates business process automation and coordination functionalities, combining technologies such as RPA, BPA and iPaaS with generative artificial intelligence, intelligent document processing and low-code application development.
The key feature of BOAT is that it enables users to automate, coordinate and optimize business processes comprehensively and autonomously. This extends the scope of automation beyond individual tasks, facilitating the intelligent orchestration of entire business processes, the integration of heterogeneous applications and systems, and providing support for real-time decision making using generative AI and process mining.
At the Gartner Application Innovation & Business Solutions Summit 2024, held in mid-May in Las Vegas, Gartner introduced this concept to describe the ongoing convergence of automation technologies and advanced capabilities. The renowned analyst firm highlights how these developments form the core components of modern platforms.
Key Features of Business Orchestration and Automation Technologies
1. Core components: Combines fundamental elements of RPA, BPA and iPaaS into a single software platform.
- Robotic Process Automation (RPA), within the context of orchestration and business automation platforms, addresses repetitive, rule-based tasks. Using software robots (bots), actions that traditionally required human intervention—such as clicking, typing, copying, pasting, moving files, and extracting data from documents—are
