BBVA is a global financial services group with a strong presence across Europe, Latin America, and other international markets, serving millions of customers worldwide. Its customer-centric approach has positioned BBVA as one of the most innovative and trusted banking brands globally.
BBVA’s GSD (Global Software Development) team has been working with OPINATOR for several years to empower its internal developers, who play a key role in the success and continuous evolution of its digital products, including its retail banking app.
This project has delivered outstanding results and has become a clear example of how going beyond simply listening, combined with a strong employee experience strategy, can drive engagement, innovation, and organizational growth.
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