Milan, February 4, 2025 – Italtel announces the opening of a new 300sqm Digital Operation Center at its Milan headquarters in Caldera Park, where technical teams from the Network Operation Center (NOC) and Security Operation Center (SOC) work H24/7 to deliver managed services for advanced surveillance, data protection and business continuity of customer networks and services. In total, Italtel technicians delivering Advanced Networking and Cybersecurity Managed Services number more than 200 in the three operation centers in Milan, Ciudad Real and Rio de Janeiro.
The global managed services market is growing: it exceeded $260 billion in 2022 and will reach $687.32 billion by 2030, with a projected compound annual growth rate (CAGR) of 12.9 percent between 2023 and 2030. (Source: Cognitive Market Research – Managed Services Market Report 2025).
With the adoption of technologies such as 5G, Cloud/Edge computing, and AI, the overlap between networking and cybersecurity is increasing, and cyber threats are becoming more sophisticated, making security a key element of network management. Security systems must therefore operate in real time and integrate with network architectures to provide continuous and targeted protection.
Through its NOC, Italtel provides specialized technical support for the networks of major national service providers as well as large public and private sector customers, and monitors the ICT infrastructure of numerous large customers, including major hospitals, large banks, and utilities.
In addition to this, SOC’s services include prevention, monitoring, real-time threat detection and incident response, all supported by what is known as cyber threat intelligence, which is the constant activity of vulnerability analysis and information gathering aimed at identifying cyber attack strategies. The Milan SOC currently manages security for several hundred Servers, PCs and other network devices, including Microsoft 365 cloud environments. Activities include data protection and continuity of services, in compliance with international standards such as ISO 27001, GDPR and ISO 22301.
