San Sebastian, July 10, 2024
Inveready has led a €3 million round in Caplena through convertible notes, with the participation of international funds and the support of the company’s current shareholders.
Caplena is a Zurich-based B2B SaaS company specializing in sentiment analysis for B2C companies and research agencies. Serving over 170 customers worldwide, Caplena is the market leader in the Central European region (DACH). The company has developed a product that combines proprietary and third-party generative AI algorithms to deeply analyze customer feedback from online surveys and reviews. This advanced AI technology transforms customer feedback into actionable insights. The platform integrates and processes data from multiple sources via APIs and integrations, consolidating feedback into a single tool and pipeline. It automatically generates thematic categories and classifies data with high accuracy using its proprietary AI algorithm.
